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0771 461 1530
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Mon-Fri, 10am-6pm


Beckenham, Kent, BR3 3PB

Beckenham, Kent, BR3 3PB

Mon-Fri, 10am-6pm

Terms & Conditions



This page (together with the documents referred to on it) tells you the terms & conditions on which we supply any of the products (Products) listed on our website (our site) to you.

Please read the terms and conditions carefully before ordering any Products from our site. You (The Customer) should understand that by ordering any of our Products, you agree to be bound by these terms and conditions.


Price & Payment

Delivery & Returns

Data Protection & Privacy

Events outside of our control

Entire Agreement & Severability


Price and Payment

The price of any product will be quoted on our site, except in cases of obvious error.

These prices include VAT and delivery costs (to mainland UK locations, Europe and the rest of the world) Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you an order confirmation.

 If you're in a hurry because it's a gift or you just can't wait for it, please let us know and we can see whether we can upgrade you to the next working day delivery for UK customers or fast recorded delivery for our overseas clients. We will always do our very best to accommodate your requests. However an extra charge may apply for this service.



Delivery of framed stamps will be provided by the Post Office and if you are not present at the time of delivery you may need to collect the package from the nearest office. It is the sole responsibility of the customer to ensure that someone is available to take delivery or collect and Framerstamp cannot be held responsible for any late, lost or unforeseeable event caused by a delivery date not being met. You shall be deemed to have accepted the goods after receiving delivery. It is your responsibility to check the delivery when it is received and we cannot refund any damaged deliveries that have not been logged immediately.


Risk and Title 

The Products will be at your risk from the time of delivery.



Please note if you are not happy with your framed stamps these can be returned within 14 days and a full refund will be given.



All website design, text, graphics within the site are under strict copyright © Framerstamp. You may not modify or replicate any item in any way without permission. You are not permitted to copy (whether by printing off onto paper, storing on disk or in any other way), distribute (including distributing copies), alter or tamper with in any way or otherwise use any material contained in this website.


Data Protections & Privacy

Both your credit card and personal details are secure on the Framerstamp site. All payments are managed by Paypal whether payment is made through PayPal or directly by credit card. We have no access to card details. Addresses and email addresses are used by us only for the purpose of sending your items or contacting you about an order. We will never contact you directly for any other reason or pass on your details to a third party. I retain your personal information: name and address only for as long as necessary to provide you with my services and as described in my Privacy Policy. I use your personal information only for as long as necessary to provide you with my services or for my own legal requirements as described in my Privacy Policy. These details: name and address only are kept securely and safely destroyed after transactions have been completed or to comply with leagl obligations. I generally keep your data for the following time period: 2 years.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including PayPal or any third party services you access through Paypal.


Events Outside our Control

We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).

A Force Majeure Event includes any act, event, non happening, omission or accident beyond our reasonable control  and includes in particular (without limitation) the following:

Strikes, lock-outs, or other industrial action

Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.

Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster

Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.

Impossibility of the use of public or private telecommunications networks

The acts, decrees, legislation, regulations or restrictions of any government.

Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to being the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.  


Entire Agreement

These terms & conditions and any document referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.


We intend to rely upon these terms & conditions and any document expressly referred to in them in relation to the subject matter of any Contract. While we accept responsibility for statements and representations made by our duly authorised agents, please make sure you ask for any variations from these terms and conditions to be confirmed in writing.



If any of these Terms & Conditions or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.  


Our right to vary these terms & conditions

We have the right to revise and amend these terms and conditions from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system's capabilities.

You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).


Law and Jurisdiction

Contacts for the purchase of Products through our site will be governed by English law. Any dispute arising from, or related to, such Contracts shall be subject to the exclusive jurisdiction of the courts of England and Wales.

These Terms and Conditions do not affect your statutory rights.

Only persons aged eighteen years or over may agree to these terms and use the web site or the services offered through the web site.


Cookie policy

When we provide services, we want to make them as easy and useful for you as possible. Where services are delivered on the internet, this will sometimes involve placing small amounts of information on your device,  (computer or mobile phone). These include small text files known as cookies. They cannot be used to identify you personally, cannot carry viruses, or install malware.

We use cookies to help us improve users experience on this website and also for the site to determine what device you are viewing the site on in order for the correct most appropriate version to be shown.